Meet our great team of friendly and knowledgeable people who are always ready to help you!

Kristina Grigorova

Kristina has 13 years of experience in publishing, printing companies and newspaper. Having lived in the USA for 15 years, her work for the call centre of an insurance company has given her invaluable experience in the field of Customer Services. She listens to rock, classical, ethno and jazz music, adores nature and is interested in studying foreign languages and graphic design. Her slogan is: “Be curious and always eager to learn“.

Neli Aleksandrova

Before she became part of the British Council team, Neli received her MSc. in International Public Management and Policy from the Erasmus University in the Netherlands. She has previously worked in the field of customer service and has spent two summers working in the USA. She enjoys the direct contact with customers and working in a multicultural environment. In her free time she learns new languages and relaxes with walks in nature and by baking pastries.

Teodora Vezenkova

Teodora Vezenkova

Education Services Coordinator

Plamena Bozhinova

Plamena Bozhinova

Customer Service Coordinator

Plamena has an MA degree in European Business and Finance from Nottingham Trent University in England and a BA in Business Administration. She has worked as a Branch Team Manager in an English language centre. Plamena enjoys working with customers and helping them find the educational opportunities best suited to their needs. In her free time she likes meeting new people, exploring famous sites in Europe and making muffins. She believes that a smile is the key to anyone's heart.

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