Our Customer Service working hours are Monday to Friday, from 09.00 to 18.00, except on non-working days for British Council in Bulgaria. You can contact us by sending a message here, on Facebook Messenger or calling us by telephone. 

Information about frequently asked questions

Covid-19 updates
How to register for an English course
IELTS exam results, enquiries on results, re-takes
IELTS test day transfers, refunds and cancellations
Legalisation of UK education documents
The British Council library

Address

British Council
7 Krakra Street
Sofia 1504, Bulgaria

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