Any questions YL, image

What should my child bring to their class? 

The teacher will provide the course materials and a learning notebook. 

What happens if my child misses lessons? 

We ask that you provide confirmation of your child’s absence either by phone or email. We also ask you to confirm your child can leave classes early by providing a note. If there are any unexplained absences, we will contact you.

What do I do if there are any problems? 

In the first instance, we recommend speaking to, or emailing our Teaching Centre team.  Their email address is:
If the Teaching Centre team is unable to assist you, please speak to a member of our Customer Service Team:, who will direct your query to the correct manager.

How can I provide feedback?

You can speak to or email our Customer Service Team at 

We hope that your child enjoys their course.