This is a full-time position in our Student Services team in Sofia.


Location Sofia, Bulgaria
Salary Local grade J (salary range 1150-1270 BGN)
Duration Two years
Working hours Tuesday to Saturday or Sunday to Thursday
Closing date 21 юли 2019, неделя

Role overview

The post holder will ensure the safety and well-being of the British Council’s Young Learner students and provide administrative support for the smooth day-to-day running of the Sofia Teaching Centre.

We are looking for a strong team player who is customer service oriented and enjoys working with children. The successful candidate must have effective communication skills in both Bulgarian and English, good IT skills, and be highly organised and accountable.

Context and environment

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We are on the ground in six continents and over 100 countries, bringing international opportunity to life, every day. 

The Sofia Teaching Centre provides an annual programme of English language courses for Young Learner (4-17) and Adult (18+) students. All Adult and most Young Learner classes take place in the main centre on Krakra Street in Sofia, but we also offer Young Learner classes in our partner centre in Lozenets (St. George International School) on Saturdays.

We are committed to providing all our Young Learner students with a safe, supportive learning environment and the postholder will play a key role in delivering on this promise and supporting the practical implementation of the British Council’s Child Protection policy.

We are also committed to providing parents with excellent post-registration customer care. The postholder will help to ensure that our admin services and communications with students and parents are timely, efficient and effective, and they will be responsible for the administration of one of the online platforms used by Primary Plus and Secondary Plus students.

Main duties

  • Provide effective supervision of Young Learner students while they are at the British Council or at our partner centre in line with British Council Child Protection Policy and our commitment to providing them with a safe, supportive learning environment.
  • Coordinate the work of the Young Learner Teaching Assistants (TA) and ensure accurate pay claims are submitted for approval/processing in time to meet monthly payment deadlines.
  • Manage the stock of stationery and other teaching resources available in classrooms and in the Teachers’ Room and help distribute books, folders and notebooks at the start of term.
  • Provide effective administrative support for users of the Primary Plus or Secondary Plus online platform ensuring that all users have access to the platform within a month of the start of their course and that subsequent access problems are promptly resolved.
  • Support the Student Services Coordinators in creating and managing the class groups on ClassDojo (Early Years) and Edmodo (Secondary/Adults).

How to apply

Applications must be submitted online via the British Council Jobs Portal
Please note that we do not accept CVs.

The closing date for applications is 21 July 2019. Only short-listed candidates will be contacted for interviews. If you have any questions about the working conditions and requirements of the job please write to Dimitar Karadimitrov, Student Services Manager, at 

The British Council is committed to a policy of equal opportunity and welcomes applicants from all sections of the community. We work to ensure that people are not unjustifiably discriminated against on the basis of age, disability, ethnicity, gender, religion or belief, sexual orientation or any other irrelevant grounds. We guarantee an interview to disabled candidates who meet the essential criteria. 

The British Council believes that all children have potential and that every child matters everywhere in the world. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC; 1989.

Apply online