Вижте възможностите за работа, които предлагаме и се присъединете към нашата международна организация, която работи с над 100 страни по целия свят.

Ние осъществяваме дейността си по два начина – работим директно с хората, помагайки им да трансформират живота си, както и с държавните власти и други партньори, с които успяваме да допринесем за по-голямо и дългосрочно въздействие. 

Насърчаваме личното и професионално развитие чрез обучение за служителите, насоки и подкрепа по време на работния процес и съдействие за индивидуално образование. Предлагаме гъвкави схеми на работа и редица други предимства, специфични за съответните позиции.

Стремим се да предоставим приобщаващо пространство за работа. Създаваме възможности и намаляваме пречките, особено за хората от малцинствените групи. Гарантираме, че в нашите процеси за набиране и подбор, управление и заплащане няма неоправдана дискриминация, както и че повишаването в длъжност и задържането на работното място се провеждат по справедлив начин във всички сфери на нашата дейност.

СВОБОДНИ ПОЗИЦИИ

Exams Planning and Scheduling Assistant

Role purpose: The purpose of this role is to assist with the planning and tracking of exams capacity requirements against demand. This role will set up and monitor online registration for all products, compile final entry listings, exams/candidates timetabling as well as distribute relevant documents to candidates. In addition, this role will assist with booking of appropriate Test Day venues using relevant systems. This role will be required to support in all on Test Day activities.

Main opportunities and challenges for this role: 

  • communicating effectively when working virtually
  • being familiar with venue requirements and standards for various exam products
  • working to short notice

Main accountabilities:

  • product service delivery
  • risk and compliance
  • test day support

Role specific knowledge and experience:

  • experience in identifying and minimising risk, experience in compliance environment, experience of working in a high volume, busy operational environment, delivering to standard
  • has a positive and enthusiastic attitude towards customer services and customer needs
  • can approach every customer interaction with empathy and attentiveness
  • has the ability to work under pressure and who is comfortable with ambiguity
  • can demonstrate proficiency in English and Bulgarian (Level B2 minimum)
  • is a team player
  • is always punctual, organised and detail/ task oriented 
  • is proficient in using internet based applications and MS Office

Requirements: 

Applicants must already have the right to live and work in Bulgaria. English language skills to the CEF B2 level. University Degree.

Pay band: Local grade J/PB 2

Salary: Starting from 1,150 BGN gross/month

Location: Sofia, Bulgaria

Type of contract: Local. Indefinite

Closing date: Saturday, 20 November 2021, applications will close at 19:29 UK time.

 

Find out more about the job and apply online via the British Council Careers Portal. Please note that we do not accept CVs.

Exams Assistant (Test Day, CMR and Post Exam Processing)

Role purpose: The purpose of this role is to support effective and efficient delivery of Exams within a location as well as post exams processing. This role will be the point of contact for Venues/Venue Supervisors on the day and will support the management of Venue Staff and Examiner engagement, relationship and performance. The role will support the resolution of risks and issues, including customer communication directly or through customer services. This role will support the safe handling of confidential materials in accordance with compliance standards during the multiple exchanges in country/location. 

Main opportunities and challenges for this role: 

To ensure delivery of exams at test centre level, working with new systems and processes and ensuring that new ways of working are taken up and adhered to.

Main accountabilities:

  • product service support
  • customer support
  • risk & compliance
  • managing self & others
  • test day support

 Role specific knowledge and experience:

  • experience in identifying and minimising risk, experience in compliance environment, experience of working in a high volume, busy operational environment, delivering to standard
  • has a positive and enthusiastic attitude towards customer services and customer needs
  • can approach every customer interaction with empathy and attentiveness
  • has the ability to work under pressure and who is comfortable with ambiguity
  • can demonstrate proficiency in English and Bulgarian (Level B2 minimum)
  • is a team player
  • is always punctual, organised and detail/ task oriented 
  • is proficient in using internet based applications and MS Office

Requirements: 

Applicants must already have the right to live and work in Bulgaria. English language skills to the CEF B2 level. University Degree.

Pay band: Local grade J/PB 2

Salary: Starting from 1,150 BGN gross/month

Location: Sofia, Bulgaria

Type of contract: Local. Indefinite.

Closing date: Saturday, 20 November 2021, applications will close at 19:29 UK time.

 

Find out more about the job and apply online via the British Council Careers Portal. Please note that we do not accept CVs.

Young Learner & Operations Assistant (Teaching Centre)

Role purpose: To ensure the safety and wellbeing of the British Council’s Young Learner students and provide administrative support for the smooth day-to-day running of the Sofia Teaching Centre.

Main opportunities and challenges for this role:

The Young Learner programme has seen strong growth in recent years and the Early Years, Primary and Secondary life stages are key segments for the teaching business. We are committed to providing all our Young Learner students with a safe, supportive learning environment and the postholder will play a key role in delivering on this promise and supporting the practical implementation of the British Council’s Child Protection policy. We are also committed to providing parents with excellent post-registration customer care. The postholder will help to ensure that all course administration is efficient, effective and timely, and they will share responsibility for the administration of the online learning hub used by Primary Plus and Secondary Plus students (blended learning). The postholder will be expected to work Tuesday to Saturday (Sunday-Monday weekend) or Sunday-Thursday (Friday-Saturday weekend) from mid-September to mid-June.

Main accountabilities:

  • Provide effective supervision of Young Learner students while they are at the British Council or at our partner centre in line with British Council Child Protection Policy and our commitment to providing them with a safe, supportive learning environment. 
  • Provide effective administrative support and ensure that all users have access to the British Council’s online learning hub and that end-user problems are promptly resolved. 
  • Support the Student Services Coordinators in creating and managing class groups on ClassDojo (Early Years/Primary) and Edmodo (Secondary/Adults).
  • Coordinate the work of the Young Learner Teaching Assistants (TA) and ensure accurate pay claims are submitted for approval/processing in time to meet monthly payment deadlines.
  • Manage the stock of stationery and other teaching resources available in classrooms and in the Teachers’ Room and help distribute books, folders and notebooks at the start of term.

Role specific knowledge and experience:

  • Experience of working in an admin role as part of a team 
  • Understanding of child protection issues
  • Confident user of Microsoft Office suit

Requirements: 

  • Bulgarian (C2 level)
  • English (minimum B2 level)
  • First Degree
  • Candidates must have the legal right to live and work in Bulgaria

What we offer:

  • 13th salary 
  • Additional medical insurance covering immediate family
  • 23 calendar days of annual leave
  • Work in international environment
  • Discounts for our English courses and exams for you and your closest family
  • Terminal gratuities

Pay band: Local grade J/PB 2

Salary: Starting from 1,150 BGN gross/month

Location: Sofia, Bulgaria

Type of contract: Local. Fixed-term – 2 years

Closing date: Wednesday, 17 November 2021, applications will close at 19:29 UK time.

 

Find out more about the job and apply online via the British Council Careers Portal. Please note that we do not accept CVs.

Account Relationships Coordinator (BD&Ops) - Exams team

Role purpose:

The purpose of this role is to build relationships, identify needs and enhance opportunities with key accounts to meet business related targets. The role is also required to proactively resolve issues, add value and ensure delivery on expectations. On a daily basis, the role executes the subcluster key account strategy and plan. The role is also required to ensure the efficient, effective operational co-ordination and delivery of B2B Exams at the right cost and customer experience. The role is to support B2B clients in the subcluster on operational, system and technical issues and report issues and resolutions to the Business Development functions in the subcluster. Oversees the account relationship activities of partner test centres and develops with them business opportunities within the geographies (where relevant).

Main accountabilities:

  • Account & stakeholder management
  • Winning business
  • Product service support
  • Market & customer intelligence
  • Analysis & reporting
  • Test day support

Role specific knowledge and experience:

  • Experience of managing relationships with account clients.
  • Proven experience of building relationships, identifying needs and enhancing opportunities with key accounts to meet business related targets.
  • Designing and implementing business development or marketing plans in an education sector context.
  • Proven team player, organised and detail/ task oriented.
  • Proficient user of internet-based applications and MS Office.
  • First degree in any subject or qualification in a relevant field.
  • Bulgarian language skills to CEF C1 level. English language skills to CEF C1 level.

Requirements:

Applicants must already have the right to live and work in Bulgaria.

What we offer:

  • 13th salary
  • Terminal gratuities
  • Additional medical insurance covering immediate family
  • 23 calendar days of annual leave
  • Work in international environment
  • Discounts for our English courses and exams for you and your closest family

Pay band: Local grade H/PB 4

Salary: 1,300 - 1,500 BGN gross/month depending on the qualifications and experience.

Location: Sofia, Bulgaria

Type of contract: Full time local labour contract. Indefinite.

Closing date: Sunday, 21 November 2021, applications will close at 19:29 UK time.

 

Find out more about the job and apply online via the British Council Careers Portal. Please note that we do not accept CVs.

Exams Resource Deployment Coordinator

Role purpose: The purpose of this role is to manage, monitor and adapt the plan to changing requirements reporting on capacity fill, effectiveness of planning, utilisation, productivity and cost to serve. This role will coordinate the deployment of the right mix and profile of Examiners and Venue Staff (VS) for Test Day delivery as well as their work reconciliation and payment using BOSS and other relevant systems. This post will participate in recruitment and management of Examiners and Venue Staff. This role will be required to manage remote relationships with Cluster/Countries and ensure counterparts understand requirements and execute to plan on Test Day.

Main opportunities and challenges for this role: 

  • Optimising available resources given demand.
  • Communicating effectively when working virtually.
  • Providing feedback on performance of venue staff.
  • Working to short notice.

Main accountabilities:

  • Product service delivery
  • Relationship & stakeholder management
  • Risk and compliance
  • Analysis and reporting
  • Leadership & management
  • Test day support

Role specific knowledge and experience:

  • Plaining and organising experience preferably for a large number of staff. 
  • Experience of managing risk.
  • Proven team player, organised and detail/ task oriented.
  • Proficient user of internet based applications and MS Office.
  • First degree in any subject or qualification in a relevant field. 
  • Bulgarian language skills to CEF C1 level. English language skills to CEF C1 level.

Requirements: 

  • Applicants must already have the right to live and work in Bulgaria.

What we offer:

  • 13th salary 
  • Terminal Gratuities
  • Additional Medical insurance covering immediate family
  • 23 calendar days of annual leave
  • Work in international environment
  • Discounts for our English courses and exams for you and your closest family

Pay band: Local grade H/PB 4

Salary: 1,300 - 1,500 BGN gross/month depending on the qualifications and experience

Location: Sofia, Bulgaria

Type of contract: Full time local labour contract. Indefinite

Closing date: Sunday, 21 November 2021, applications will close at 19:29 UK time.

 

Find out more about the job and apply online via the British Council Careers Portal. Please note that we do not accept CVs.

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